Did you forget about e-mail?

E-mail is still one of the most powerful methods of communication, business development and marketing. Many estimate e-mail is second only to search traffic. Are you using it effectively?
Even with all the new methods of communication developing, e-mail is still the most universal. But, without a conscious, productive approach to e-mail, you could be missing out on relationships and opportunities.
First, don’t send spam (unsolicited e-mail) to people you don’t know. It is especially important not to do it from your personal account. Your account could be blocked from important networks. For example, if Comcast flags your e-mail as spam you may not be able to communicate with associates, friends and family on their system. Use a service such as Vertical Response, Icontact or Constant Contact to deliver bulk e-mails.
Use descriptive headlines in the subject line of your e-mails. Make it easy for people to know why you are contacting them. Good headlines improve e-mail open rates. Don’t leave subject lines blank.
When you receive an important e-mail, acknowledge it. It’s amazing how many bad situations develop every day because the sender thought the receiver received an e-mail, when they did not. When sending important information, it is acceptable to ask for confirmation.
Check spelling and grammar. And — OMG — stop using text speak in professional e-mails.
Avoid using Web-based e-mail systems such as Gmail, Hotmail, or Yahoo for business. It looks very unprofessional. Stay away from unprofessional e-mail names, such as SexGoddess09.
Streamline your e-mail. Make sure your e-mail goes to one location. This includes old e-mails. Forward each address to a central location and make sure the return address is your professional address.
I’ve needlessly confused many people through the years. It was not uncommon for my clients to have multiple e-mails listed for me. I would have different e-mails for home, studio and the road. Big mistake.
Now I have the easiest e-mail in the world. If you know my name you know my email. It’s rosh@ rosh.com. Everyone sends to and receives messages from that address, although my central location is based with my local cable company. It’s worth getting all e-mails under control to create the easiest system possible.
Use signatures in your e-mail. It’s one of the best marketing practices available to you and a great convenience to your friends and associates. Share your e-mail address, phone numbers, Web sites and social media locations.
Keep e-mail messages short and the design simple. Remember many people are viewing e-mail on smart phones.
Remember people generally don’t consider forwarded jokes and trivial information as communication.
Finally, purchase or develop an archive system for your e-mails.
What would you add to this list?
Rosh
Posted: April 21st, 2009 under Tools, Web site, business, email, social media.
Comments: 4
Comments
Comment from Nate
Time: April 21, 2009, 5:04 pm
Great content for artists, thanks for sharing!
Comment from Frederic
Time: April 21, 2009, 6:45 pm
Hi Rosh,
I am totally agreed with you except for one point. Gmail! I used it often when I don’t have access to my Outlook and also, I used as a email backup. But I don’t use a Gmail address, I used mine (contact_at_fredericsune.com) inside Gmail and I reply with it. I have also my signature automatically add at the end of the message. With more than 7.5Go of email space, it’s enough and the best part: it’s FREE.
I also would like to follow on the point to not used HTML email with nice background and style. Stick with text email because of what you are saying, lot of people receive email on a Blackberry or iPhone, specially our clients.
Take care,
Frederic
Comment from admin
Time: April 21, 2009, 6:52 pm
Actually you do agree. You’re not giving them the Gmail return address. I do the same thing. I use Gmail, but I change the reply to my rosh@rosh.com (main account) so not to confuse my clients.
Good point about the HTML emails. Very true.
Rosh
Pingback from Are you collecting e-mails? | New Media Photographer | Digital and Social Media for photographers
Time: July 3, 2009, 5:53 pm
[...] Always follow the rules of the CAN-SPAM act. Make sure that you give everyone an opportunity to opt out of your e-mail campaigns whether you are selling something or not. If you have a large list, don’t use your personal e-mail to deliver them. It can be very harmful if you are pegged as a spammer by a major e-mail service provider. I highly recommend using a service. [...]
















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